Privacy Policy — How BW555 Collects, Uses, and Protects Your Personal Data

bw 555 is committed to protecting the privacy and personal data of all players who use our platform. This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as other applicable data protection standards.

This Privacy Policy describes how bw555 collects, uses, stores, shares, and protects personal information obtained from players and visitors to the bw555 platform. It also outlines the rights available to you as a data subject under Philippine law and explains how you may exercise those rights.

By registering an account on bw555 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not register an account or use the bw555 platform.

bw555 collects personal data from you in a number of ways, including directly when you register an account, make a deposit or withdrawal, contact our support team, or use the platform's features. We may also collect data automatically through your use of the platform. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full legal name
• Date of birth (used to verify that you meet the 21+ age requirement)
• Gender
• Nationality
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, driver's licence, or PhilSys national ID)
• Proof of address documents (e.g., utility bill, bank statement)
• Selfie or live photo for identity verification purposes
• Source of funds documentation where required by anti-money laundering regulations

2.3 Financial and Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, PayMaya account reference, BPI or BDO bank account details — stored in tokenised or reference form only)
• Account balance history
• Bonus and promotional credit records

2.4 Gaming Activity Data

• Game session records, including games played, wagers placed, and outcomes
• Betting history and win/loss records
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the platform
• Referral source and marketing attribution data
• Cookie identifiers and session tokens

2.6 Communications Data

• Records of communications with bw555 customer support, including live chat transcripts, email correspondence, and support ticket records
• Survey responses and feedback submitted through the platform

bw555 uses the personal data we collect for the following purposes:

bw555 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

bw555 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and bw555 — specifically, to provide you with access to the platform, process your transactions, and manage your account.
• Legal Obligation: Processing is necessary for bw555 to comply with its legal obligations under Philippine law, including anti-money laundering regulations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for the legitimate interests of bw555, including fraud prevention, platform security, and improving the quality of our services, provided that such interests are not overridden by your rights and interests.
• Consent: Where bw555 relies on your consent as the legal basis for processing — for example, for the sending of marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

bw555 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment Processors: We share financial data with payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable data protection obligations.
• Identity Verification Providers: We may share identity documents and registration data with third-party KYC and identity verification service providers to fulfil our regulatory obligations.
• Game Providers: Game session data may be shared with our licensed game providers (such as Ezugi and other certified suppliers) to the extent necessary to deliver game services and resolve disputes.
• Regulatory Authorities: bw555 may be required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities in accordance with applicable law.
• Fraud Prevention Services: We may share technical and transaction data with fraud detection and prevention service providers to protect the integrity of the platform.
• Professional Advisers: We may share data with our legal, financial, and compliance advisers where necessary for the conduct of our business, subject to appropriate confidentiality obligations.

bw555 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform. The types of cookies we use include:

• Essential Cookies: These cookies are strictly necessary for the platform to function. They enable core features such as account login, session management, and security. Essential cookies cannot be disabled.
• Functional Cookies: These cookies remember your preferences and settings (such as language preference and display settings) to provide a more personalised experience on bw555.
• Analytics Cookies: These cookies collect information about how you use the platform — such as which pages you visit most frequently and how long you spend on each page — to help us improve the platform's performance and usability. Analytics data is aggregated and does not identify you personally.
• Marketing Cookies: Where you have consented, these cookies track your activity on the platform to enable us to deliver relevant promotional content and measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bw555 platform. For more information on managing cookies, refer to your browser's help documentation.

bw555 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the bw555 platform is encrypted using Transport Layer Security (TLS) technology. Sensitive data stored on our systems is encrypted at rest.
• Access Controls: Access to personal data is restricted to bw555 personnel and authorised third parties who have a legitimate need to access it for the purposes described in this Privacy Policy. All personnel with access to personal data are subject to confidentiality obligations.
• Security Audits: bw555 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems.
• Incident Response: bw555 maintains an incident response plan to address data security breaches promptly. In the event of a breach that is likely to result in a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with applicable law.
• Two-Factor Authentication: bw555 offers two-factor authentication (2FA) as an additional layer of security for player accounts. We strongly encourage all players to enable 2FA.

bw555 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction and Financial Data: Retained for a minimum of five (5) years following the date of the transaction, as required by Philippine financial regulations.
• Gaming Activity Data: Retained for a minimum of three (3) years following the date of the gaming session, for dispute resolution and regulatory compliance purposes.
• Communications Data: Support communications are retained for a minimum of two (2) years following the closure of the relevant support ticket or inquiry.
• Technical and Usage Data: Retained for up to twelve (12) months, after which it is aggregated or anonymised for analytical purposes.
• KYC Documents: Retained for a minimum of five (5) years following account closure, as required by the Anti-Money Laundering Act and PAGCOR regulations.

Where personal data is no longer required for any lawful purpose, bw555 will securely delete or anonymise it in accordance with our data retention and disposal procedures.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by bw555:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data that bw555 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data that bw555 holds about you. You may update certain account details directly through your bw555 account settings.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bw555's legal obligations to retain certain data.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to bw555's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that bw555 has processed your personal data in violation of applicable data protection law.

To exercise any of the above rights, please contact the bw555 Data Privacy Officer using the contact details provided in Section 12 of this Privacy Policy. bw555 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

The bw555 platform is strictly intended for adults aged 21 years and above. bw555 does not knowingly collect personal data from individuals under the age of 21. Registration on the bw555 platform by persons under 21 is prohibited under Philippine gaming regulations and the bw555 Terms & Conditions.

If bw555 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings generated by an underage player will be forfeited.

If you are a parent or guardian and believe that your child has registered on the bw555 platform, please contact our support team immediately so that we can take appropriate action.

bw555 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way in which bw555 processes your personal data — bw555 will notify registered players via the platform or by email prior to the changes taking effect. For non-material changes, the updated Privacy Policy will be published on this page and will take effect immediately upon publication.

Your continued use of the bw555 platform following notification of changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the revised policy, you should cease using the platform and contact our support team to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bw555, please contact our Data Privacy Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

Data Privacy Officer — bw555

Email: [email protected]

Support Email: [email protected]

When submitting a data subject request, please include your registered account username, the nature of your request, and any relevant details to help us process your inquiry efficiently. bw555 will acknowledge receipt of your request within five (5) business days and provide a substantive response within thirty (30) days.

For general platform support, account queries, or responsible gaming assistance, you may also visit our FAQ page or contact our 24/7 support team.